Privacy Policy

Hopkins Foundation ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, participate in our promotional giveaways, or interact with our services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for the latest information on our privacy practices.

"Personal information" means any information that identifies, relates to, or could reasonably be linked with you or your household. We collect personal information that you voluntarily provide to us when you register, make a purchase, or contact us.

Information we may collect includes: full name, email address, phone number, residential address (for prize delivery), date of birth (for eligibility verification), transaction and payment records, entry records for promotional draws, and device/browser information collected automatically when you visit our website.

We collect this information to operate our giveaway platform, process entries, deliver prizes, and communicate with you about your account and our services.

We use personal information collected via our services for purposes described in this Privacy Policy or disclosed to you at the time of collection. These purposes include: processing your giveaway entries and purchases, verifying eligibility for promotions, delivering prizes to winners, communicating with you about your account or transactions, and responding to your inquiries and support requests.

We may also use your information to send you promotional communications (with your consent), improve our services and website functionality, comply with legal obligations, and detect and prevent fraud or abuse.

We do not sell your personal information to third parties for their marketing purposes.

Payments on our platform are processed by Stripe, a third-party payment processor. When you make a purchase, your payment information is transmitted directly to Stripe. We do not store, process, or have access to your full credit card or debit card details.

Stripe's use of your personal information is governed by their own privacy policy. We encourage you to review Stripe's privacy practices before making a payment.

We may share your information with other third-party service providers who assist us in operating our platform, such as email delivery services, analytics providers, and customer support tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We distinguish between transactional communications and marketing communications. Transactional communications include order confirmations, entry receipts, winner notifications, and account-related updates. These are necessary for the operation of our services and cannot be opted out of while you maintain an account.

Marketing communications include promotional offers, new giveaway announcements, and newsletters. You may opt in to receive marketing communications during registration or at any time via your account settings. You may opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

Opting out of marketing communications will not affect your ability to participate in giveaways or receive transactional messages.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our services. Cookies are small text files stored on your device when you visit our website.

We use essential cookies necessary for the website to function, as well as analytics cookies to help us understand usage patterns. We may use third-party analytics services such as Google Analytics to collect and analyse this information.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, use, alteration, and disclosure. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your personal information at your own risk.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

You have the right to access, correct, or request deletion of your personal information. You may update certain account information directly through your account settings. For other requests, please contact us using the details provided in the Contact Us section below.

We will respond to your request within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing your request. In some cases, we may be unable to delete certain information if we are required to retain it for legal or legitimate business purposes.

If you believe we have collected or processed your personal information in a manner inconsistent with this policy, please contact us so we can address your concerns.

Our services are intended for individuals who are 18 years of age or older and reside in Australia. We do not knowingly collect personal information from individuals under 18 years of age. Participation in our giveaways requires participants to be at least 18 years old.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Hopkins Foundation is based in Australia. If you access our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located and our central database is operated.

By using our services, you consent to any such transfer of information outside your country. We will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

Where required by applicable law, we will implement appropriate safeguards for international data transfers.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes.

If you do not agree with any changes to this policy, you should discontinue use of our services and contact us to request deletion of your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us. We are committed to working with you to resolve any concerns you may have about your privacy.

You can reach us via the Contact page on our website or by emailing our support team. Please include sufficient detail in your communication so we can understand and respond to your request appropriately.

We aim to respond to all privacy-related inquiries within 30 days of receipt.